Mars Belgium issues recall of ice cream products in the Belgian market

Mars Wrigley has initiated a recall of a number of products in its ice cream range due to the presence of ethylene oxide in an ingredient we received from a supplier.  

We have been notified by one of our suppliers of the presence of ethylene exide (ETO) in one of the ingredients they provide to our ice cream factory in France, at levels that are higher than permitted under EU law. Consuming the product will not be harmful. This is an issue impacting Mars Wrigley as well as other manufacturers. 

While the level of ETO in the affected ingredient is above the legal limits for the ingredient in Europe, we use only a small amount of this ingredient in our ice cream products. Therefore the level of ETO in the ice cream is minimal and far below the legal limits in Europe for the ingredient. Nevertheless, in collaboration with Belgian Food Safety Authorities we are undertaking a recall of the affected products.

RECALLED PRODUCTS

Below you will find the list of products that we ask you to recall.

We can confirm that only the items, lot numbers and best before dates on the list attached to the recall are affected. No other brands or varieties of the Mars Belgium ice cream and chocolate range are involved.

The ice cream products below do not have to be recalled and can be sold on as normal:

  • All Mars® brand ice cream products (ice cream bars and ice cream cups)
  • Ice Cream Cups: Bounty®, M&M's®, Snickers®
  • Sticks: Snickers®

​​​​​​​What should I do if I have bought one of the affected products or if I want more information?

If you have purchased any of the products listed above, please discard the contents and send a photo of the wrapper/packaging clearly showing the EAN code and best before date, along with your name and contact details, to the Mars Consumer Care team : [email protected] Mars Belgium will send consumers a voucher for the value of the purchased products.

For more information please contact Mars through:

  • Free consumer hotline 0800/93.047 (only during office hours, Mon-Fri between 9AM & 5PM)
  • Mail: [email protected] (only for additional information; for the recall please use [email protected])

We sincerely apologize for any inconvenience caused by this issue and assure you that Mars Wrigley takes quality and our consumer and customer interests very seriously. 

 

Description

Barcode

Best Before Date

Snickers Ice Cream 6 Pack

5000159344074

31.10.2022

30.11.2022

31.12.2022

31.01.2023

31.03.2023

30.04.2023

Snickers Ice Cream 6 Pack

5000159344081

31.10.2022

30.11.2022

31.12.2022

31.01.2023

31.03.2023

Snickers Ice Cream 12 Pack

5000159344371

31.10.2022

30.11.2022

31.12.2022

31.01.2023

31.03.2023

30.04.2023

Snickers Ice Cream 7pack

5000159436465

31.10.2022

30.11.2022

31.12.2022

31.01.2023

31.03.2023

Bounty Ice Cream 6pack

5000159483063

28.02.2022

30.04.2022

31.10.2022

31.12.2022

28.02.2023

31.03.2023

Twix Ice Cream 6pack

5000159484695

31.03.2022

31.10.2022

31.12.2022

31.01.2023

28.02.2023

31.03.2023

30.04.2023

M&M’s Peanut Ice Stick 4pack

5000159500654​​​​​​​

31.10.2021

31.05.2022

31.07.2022

M&M’s Peanut Ice Stick 4pack

5000159507776

31.07.2022

30.09.2022

31.10.2022

M&M’s Choco Ice Stick 4pack

5000159500678

28.02.2022

30.11.2022

31.01.2023